Hey {name}! This is {bot_name}, I'm an assistant with {agent_name}. Thanks for contacting us regarding your mortgage refinance on {lead_source} 🙂. We are here to help you through the process. I wanted to shoot you an email here but you might also receive another message from us elsewhere. What's the address of the property you're considering refinancing?
611 406th ave.
Great, got that property down for you! We'd love to help you get the ball rolling on your refi!
If you had to take a guess, what do you think the value of your home is today?
I think my home's worth $299,000
Great, that definitely could be a fair range, thank you for giving me that insight 😀 How much equity do you have in your property?
I have $100,000 equity in my house
Got it thank you for letting me know how much equity you have in your property! What amount do you have left to pay on your loan?
I have $200,000 left on my loan
Great, thank you for letting us know what you have left on that current loan! Thank you so much of all this great info so far! I only wanted to ask a few more things 😀
Do you have any other mortgages on this property?
I do not, just the one mortgage
Understood. Have you had anything not so fun recently like a foreclosure or bankruptcy?
Nope nothing of that sort!
Understood. Do you know about what your credit score is at today?
I've got a credit score of 720.
Credit score is important to getting a loan at a good rate, so that's why we ask! The refi process can be tricky, I'll have my associate follow up with you shortly to be sure you're all set with the info you need! If you have anymore questions just let me know, otherwise have an awesome day!
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