“Of the leads that the AI Assistant is able to establish contact with, she is able to schedule about 50% of those appointments and turn those into real appointments,” he said. Not to mention that his lead volume has also increased by 50% since hiring the AI Assistant.”

Chris Flores, RE/MAX Plus

Being a team lead or broker is a lot of work. Point blank. You’re working on building a team, following up with leads, making sure everything is efficient and running like a well-oiled machine. It is easy to spread yourself thin and want to be everywhere at once. When we talked to Chris Flores, a Team Leader at RE/MAX Plus, he recounted the same struggles of being a team leader. He was spending countless hours trying to be everywhere at once, so much so that he was only getting a few hours of sleep at night. He was trying to keep up with his leads and build a team at the same time. He knew he needed to get help if he wanted to grow.

The Challenge

For Chris, the most important part of his business was following up with all the leads and following up consistently. “Analysts have all agreed and said that, it’s not on the first contact, but on average it’s on the sixth or seventh contact that you actually are able to establish some type of communication with the lead. I needed someone to be able to do that,” he said.

The Solution

When Chris first came across the AI Assistant he was unsure about using Artificial Intelligence (A.I.) instead of a human. “I was hesitant about A.I. like most people will be about artificial intelligence technology. I was very skeptical about it. I thought it was gonna be a canned message and I was like I already have this, but I’m going to do it because I need to try something new and I did and you know, it’s one of the best decisions I’ve made in a very long time. It’s been great,” Chris said.

The Results