¡Hola! Structurely’s AI Inside Sales Agent is now Bilingual in Spanish and English
April 20, 2020

Structurely’s Spanish Chatbot for the Real Estate and Mortgage industry means your trusted artificial intelligence inside sales agent is now bilingual

In the United States alone, roughly 20% of the population doesn’t speak English at home. ?

That could mean 1 out of every 5 leads you or your inside sales team are speaking to, isn’t speaking their native language.

Why does that matter?

Well, it’s funny you ask! When it comes to lead conversion, retention, and referrals, real estate agents and mortgage lenders alike rely on providing nothing but the best service, right?

By not providing your leads a way to speak with you in their native language, you could be losing nearly 1/3rd of your business.

That’s right, according to Intercom, a leader in live chat sales and support, 29% of businesses have lost customers because they don’t offer multilingual services.

And even more important to those of you in the real estate and mortgage service-first industries: 70% of customers are more loyal to companies that offer native language support.

? Read our Free guide “The Definitive Guide to Real Estate ISAs”

Benefits of a bilingual English Spanish chatbot

At Structurely, we don’t want to see you lose a lead because we can’t qualify, nurture and engage them in their native Spanish language.

That’s why we’ve built bilingual English and Spanish language support into Aisa Holmes, our Artificial Intelligence Inside Sales Agent, for real estate and mortgage. ?

Now your lead interacts with your team through Structurely’s artificial intelligence text messaging in their native Spanish language, which has a huge influence on their experience.

They can communicate more easily and feel far more comfortable, ultimately leading to more agent-ready leads, appointments, and closings.

Stand out from the crowd – few companies truly offer multilingual support – be your lead’s go-to Spanish speaking contact!

Being there are 55 million Spanish speaking U.S. citizens, wouldn’t you want to be seen as their go-to real estate agent or mortgage loan officer of choice?

How can you do that? By speaking Spanish of course ?

Don’t want to take another 4 years of your high school Spanish class, or spin up a DuoLingo account?

We don’t blame you.

Maybe you’re thinking about hiring a bilingual inside sales agent to take on that role for you. That would be great, wouldn’t it?

Well if you’ve ever tried hiring an inside sales agent before, you know that process ain’t easy! Finding a top-notch bilingual rep — downright impossible!

Don’t believe us?

85% of support managers struggle to hire reps who speak more than one language.

But it’s alright, because Structurely’s Spanish speaking, empathetic, and relentless follow-up-driven inside sales agent now has you covered!

Don’t let your lack of language let you down

Language shouldn’t be a barrier to providing top-notch customer service. Armed with the right tools, your team can handle your leads’ language barriers like Spanish, even if you personally don’t speak to them.

With Structurely’s Aisa Holmes you can rest assured that you’re not simply getting some out-of-the-box Google Translated Spanish nonsense.

We had a native Spanish speaker and former real estate agent translate our 2,000+ individual messages. That includes all our long-term and automated follow-up too!

And what’s more, is, so long are the days of simple phone trees, “press 2 to speak in Spanish.” Never again. With Aisa Holmes, if a lead simply starts speaking in Spanish, or says something along the lines of, “do you speak Spanish,” Aisa automatically transitions into her Spanish tongue.

Did we mention that, as with everything Aisa Holmes already does, you can write completely customized Spanish scripts?

Ready to hire your very own bilingual inside sales agent? Sign up for a free 14-day trial of Structurely today. If you’re already a Structurely user, go ahead and pat yourself on the back, sit back, relax and watch Aisa Holmes convert your Spanish speaking leads for you. ?